SilkWeb is a Native American, Woman-Owned Small Business, 8a (application pending) company based in Scottsdale, Arizona. Laurel Shaw founded SilkWeb in 2006 and became an LLC in 2007. She has been in the education technology industry for over 20 years, focusing on delivering quality online training and education. Laurel is Húŋkpapȟa Lakota and an enrolled member of the Standing Rock Sioux Tribe of North Dakota. She has a Master of Education Degree in Instructional Design and a Bachelors Degree in English. Laurel founded SilkWeb with a mission to help all communities gain access to technology and education. SilkWeb has built its reputation on the timely delivery of quality online curriculum and instructional design expertise.
Owner: Laurel Shaw, MAEd - CEO
Company: SilkWeb Consulting & Development LLC
PRIMARY NAICS: 611710
SECONDARY NAICS: 611699, 611110, 611210, 611310, 611410, 611420, 611430, 611511, 611519, 611610, 611620, 519190
Work Performed in the United States
We offer discounted rates to BIA, BIE, AS-IA, and Tribal agencies. All of our work is completed in the United States by highly-qualified and degreed professionals. We offer competitive pricing that can be compared to off-shore company pricing and we do it all without the cultural differences, time barriers, and security breaches associated with hiring off-shore vendors. We have built SilkWeb's solid reputation in the e-learning industry because of our focus on customer satisfaction and high instructional design standards.
Our Training Methodology
Like the Lakota medicine wheel, learning is a cycle and involves distinct steps that take us from understanding to application. SilkWeb integrates five key principles of learning with the Lakota medicine wheel to design effective training. SilkWeb’s training methodology is an instructional framework that combines just-in-time learning with microlearning technologies.
People tend to learn better on the job. Just-in-time learning provides your employees with immediate access to relevant content. Employees have direct access to what they need to learn and can apply new knowledge right away. Microlearning modules introduce learners to small pieces of content that build on each other. Spacing out learning has been shown to help learners grasp new content faster than traditional training and has the bonus of improving knowledge retention. Employees enjoy a high level of flexibility that matches their work schedule and learning style.
The following diagram shows how SilkWeb’s training design works.
Custom Course Development
Custom Online Training
ILT to eLearning Conversion
OER Content Curation
Open edX LMS
Production, Design & Development
Rise 360 Development
Section 508 Compliance
Subject Matter Experts
SilkWeb is proud to be a professional member of the following professional associations.
Case Study – Haskell Indian Nations University
SilkWeb served as a sub-contractor on this project. Haskell Indian Nations University, the premier inter-tribal university in the United States, contracted with their LMS provider to deploy a cloud-based platform, provide faculty technical training, and curriculum development services to faculty. SilkWeb eagerly accepted the instructional design and development services request. During the three weeks leading up to the Fall semester, our instructional design team was able to develop thirty-one college courses in collaboration with Haskell's faculty. The challenges that SilkWeb faced included the on-going COVID-19 pandemic, time constraints due to the impending semester start, and faculty time commitments. Most faculty were simultaneously attending technical training and trying to quickly write content for one or more courses. SilkWeb was able to successfully deliver instructional design and development services by meeting with faculty virtually using Zoom and Collaborate sessions. We were able to share documents needed to develop each course through Google Drive, Google Docs, and email. While faculty worked on their instructional content, the SilkWeb design team developed a standardized course template that included custom features such as image headers and content files. Once faculty finalized their content, SilkWeb was able to use the Word documents, PowerPoint presentations, weblinks, and videos and migrate them into the new cloud-based platform.
instructional design, curriculum mapping, course template design, functionality testing
- Instructional Designers
- Content Developers
- Quality Assurance Reviewers
Case Study – Tribal Prescription Drug Abuse and Drug Endangered Children
SilkWeb served as the sub-contractor on this project. The goal of this project was to provide training and technical assistance to support tribes in preventing prescription and over-the-counter drug abuse and diversion, as well as raising awareness about Drug Endangered Children. The project was supported by Grant Number 2012HEWXK003 and awarded by the Office of Community Oriented Policing Services, U.S. Department of Justice to Lamar Associates a 100% Native American Owned Small Business. The category goals for the project were to increase the capacity of law enforcement agencies to serve the needs of drug endangered children; and increase the capacity of law enforcement agencies to build partnerships with public health, prevention, and treatment providers that will lead to coordinated community responses to prevent prescription drug diversion and abuse.
Our client contacted SilkWeb to help them develop an e-learning component as part of the grant program. SilkWeb was charged with storyboarding, creating a visual course design, and editing content to ensure accuracy. SilkWeb developed interactive lessons, learning activities, and quizzes using Articulate software.
instructional design and development, course design, storyboard development, Articulate, and editing.
- Instructional Designers
- Articulate Developers